Enhancing the E-Commerce Customer Experience

October 13, 2016
Enhancing E-Commerce with Live Chat on your Website

Provide amazing customer service on your website

Imagine that you want to buy a pair of running shoes. You enter a shoe store’s website and you find a model you’d like to buy, but your size is out of stock. Obviously, you’d like to know when your size will be available. Wouldn’t be great if you could ask your question immediately, without making phone calls or writing emails?


Or what if you are exploring a private school or college and doing some research online. You have a few questions as your researching. As your looking for contact information, a representative of the company reaches out to you via chat on the school's website to help answer any questions you may have. 


Or what if your a business or non-profit looking to connect in person with some of your online traffic that isn't buying or engaging further with your organization. Wouldn't it be great to connect live on your website without the need for your website visitor to pick up their phone or send you an email.


Or what if your trying to recruit top talent to your company and want the HR department to be able to pre-screen candidates on your site via chat. 


Thankfully, it is possible with live chat software . All you need to do is to click on a chat icon and you can instantly chat with an agent! You get your help immediately, without phone costs and without waste of time! 


LiveChat allows you to chat with customer service in a flash. You don’t need to install any software. All you need to have is a computer and internet connection! Easy, isn’t it? Imagine how pleased will be your clients!


Make your customers’ life easier and enhance your company's customer and sales experience by installing LiveChat on your site .


You can manage customer interaction from your mobile device or desktop. If you have multiple reps we can assure the chat is routed to the next available representative. 

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