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Small business and marketing in the midst of COVID-19

Kyle Patterson • May 03, 2020

Keeping communication current and consistent with clients & prospects

COVID-19 has presented incredible challenges for businesses large and small. There's no easy answers on how to navigate this extremely difficult time. Hopefully your company was able to take advantage of the Payroll Protection Program and there is light beginning to glisten at the end of this tunnel. In the meantime there are a few digital marketing tools you can be utilizing to set yourself up for success both online and off-line, post-pandemic. Here are a couple of ways you can position your business for success. 

communication-during-covid-19

1) Communicate with your clients and prospects is key. Whether your business operations have been totally interupted or you've been forced downsize during the pandemic, keeping the lines of communication open during this pandemic is critical to your long term success. One of the best ways to keep people informed of your business hours and options for purchase is through Google My Business, an app and free product from Google that lets you quickly update your essential business information as people search online for your business. Keeping this information up to date is critical so people know how they can interact with you. Maybe you're now offering virtual training, or take out only orders. Google My Business lets you communicate with prospects and customers on the status of your business when they perform a search for your business with Google. 

2) Utilize social mediachannels to keep customers and prospects engaged. As many jobs have moved remote and online, communicated through social media can be a very effective option and way to keep people engaged and informed of what's happening in your business and what options people have to engage with you. 


3) Investing in you optimizing your website . As things have slowed down considerably, taking the time to invest in your web presence and search engine optimization is a key cost that could pay significant dividends post-pandemic. Identifying keywords and phrases for your industry is key as the business world is undergoing a significant shaking and change in landscape. Post-pandemic people are going to begin doing business and markets will recover. Taking the time to invest in your business website and online growth will pay off. 


4) E-commerce/website development . Adding retail products to your website and developing avenues of sales online, digital products, video consulting, digital products and services and more viable now than ever before. Investing in pivoting your business model to include online growth and investment will go far in the days to come. 


L2 Digital Marketing helps businesses succeed online with digital marketing tools and services. We're happy to offer a free video consultation and audit of your businesses online presence. 

By Kyle Patterson 05 May, 2024
Unlocking Business Success with Mobile Apps: A Comprehensive Guide In today's digital age, mobile apps have become indispensable tools for businesses looking to stay competitive and engage with their customers effectively. From enhancing customer experiences to boosting sales and streamlining operations, mobile apps offer a myriad of benefits that can propel your business to new heights. Let's delve into the key advantages of incorporating mobile apps into your business strategy. 1. Enhanced Customer Engagement Mobile apps provide a direct channel of communication with your customers, allowing you to engage with them in real time. Features such as push notifications, personalized content, and in-app messaging enable you to deliver targeted marketing messages and updates, keeping your audience informed and engaged. This level of interaction fosters stronger relationships with customers, leading to increased loyalty and repeat business. 2. Improved Accessibility and Convenience With mobile apps, your business is accessible to customers anytime, anywhere. Whether they're on the go or relaxing at home, users can access your products or services with a few taps on their smartphones or tablets. This convenience not only enhances the user experience but also increases the likelihood of conversions and sales as customers can make purchases or inquiries instantly. 3. Enhanced Brand Visibility and Recognition Having a mobile app for your business can significantly boost your brand's visibility and recognition. Apps act as a constant reminder of your brand on users' devices, reinforcing brand awareness and familiarity. A well-designed app with engaging features and a user-friendly interface can leave a lasting impression on customers, making your brand more memorable and recognizable in a crowded market. 4. Personalized Customer Experience Mobile apps allow you to gather valuable data and insights about your customers' preferences, behavior, and interactions. With this information, you can personalize the user experience by offering tailored content, recommendations, and promotions based on individual interests and buying patterns. Personalization not only enhances customer satisfaction but also increases the likelihood of conversions and repeat business. 5. Streamlined Business Operations Internally, mobile apps can streamline various business operations and processes, leading to increased efficiency and productivity. Whether it's inventory management, order processing, or communication within teams, mobile apps can automate tasks, reduce manual errors, and facilitate seamless collaboration. This optimization of workflows translates into cost savings and improved overall performance. 6. Competitive Advantage In a competitive business landscape, having a mobile app can give you a significant edge over competitors who rely solely on traditional channels. A well-executed app strategy demonstrates your commitment to innovation, customer-centricity, and adaptability to modern technologies. It allows you to stay ahead of market trends, attract tech-savvy customers, and differentiate your brand in the market. 7. Data-driven Insights and Analytics Mobile apps provide valuable data and analytics that can inform strategic decision-making and marketing strategies. Through app analytics, you can track user engagement, conversion rates, customer feedback, and more, gaining actionable insights into your app's performance and areas for improvement. These data-driven insights empower you to make data-backed decisions that drive business growth and success. Embrace the Power of Mobile Apps for Your Business In conclusion, mobile apps offer a plethora of benefits that can transform your business and drive sustainable growth. From enhancing customer engagement and loyalty to streamlining operations and gaining a competitive advantage, the advantages of mobile apps are undeniable. Whether you're a small startup or an established enterprise, integrating a mobile app into your business strategy can pave the way for success in today's digital era. Ready to harness the power of mobile apps for your business? Contact us today to learn how our mobile app development services can help you achieve your goals and unlock new opportunities.
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